The former maintenance and toll companies were designated each year as part of a tendering process for highways. The user fees were collected through different agencies and paid to a consolidated fund. Overall, this was previously a tedious exercise and there was no assurance as to the quality of highway maintenance. On the other hand, in the case of an OMT model, the dealer takes care of maintenance for a fixed concession period of four to nine years. These include regular and annual maintenance, incident management and traffic flow. For revenue generation, the dealer may collect and collect user fees from road users after issuing a notification in the government bulletin board. The Ministry of Highways and Highways or the National Highways Authority of India award the OMT contracts. The ministry has already approved a standard concession agreement for OMT operations. Like Brazil`s ANTT, the National Highway Authority of India (NHAI) is currently responsible for defining the O-M requirements in concession contracts and monitoring their implementation. NHAI`s role in follow-up and correction measures is often lagging behind intent, leading to the well-known “chalta-hai” attitude. The Ministry of Road Traffic and Highways (MoRTH) has finally re-established the flagrant violation of toll agreements with dealers who collect road tax on 17 major “basic” highways in violation of the rules.

The government has provided the National Highways Fee under the 2008 National Highways Fee (pricing and collection determination) and the rules are regularly changed. It was amended in 2009 to reflect widespread protest by road users and abuses by BOT or PPP dealers. A well-placed source said the department has asked the Road Service to review the agreement between NHAI and the dealers on the 17 lines where the toll is applied. Under an OMT contract, the supplier generally manages the facility, conducts routine and non-routine maintenance, and also offers training in the operation and maintenance of the facility until the role can be assigned to the employer.